Customer survey Treatment Grafokett aims to provide you with the highest possible level of service, regardless of communication method. How do you perceive your first or last contact with our staff? Very good Good Displeased Very displeased I do not know, the question is not relevant Treating service / support Grafokett works with a support tool called Live Agent * to be able to help you with the shortest possible lead time. How do you perceive our ability to support you in connection with your question? Very pleased Pleased Displeased Very displeased I do not know, the question is not relevant Product / Industry knowledge Grafokett intends to be the best in class in terms of our industry and our products. We consider ourselves to be asking the right questions and believe we are careful to ask the right questions so that it will be right from the beginning. How well do you think we have succeeded in this? Very well Well Not well Bad I do not know, the question is not relevant Delivery precision Grafokett aims to deliver your products to the right place, at the right time, and on the promised date. Do you think we meet these goals? Yes, absolutely Yes Maybe but there is room for improvement No, not at all Value for money Grafokett aims to deliver the right products in terms of customers' needs in terms of quality and function and at the right price. How well do you perceive Grafokett to succeed in this? Very well Well Not good Bad I do not know, the question is not relevant Method of communication Grafokett wants to communicate with you as you prefer. Which method is most suitable for you? Email Newsletter Phone Please contact me as soon as possible Quality & Environment Grafokett works actively with our quality and environmental system, and therefore aims to exceed your quality and environmental requirements. How well do you perceive that we fulfill your wishes? Very well Well Not good Bad I do not know, the question is not relevant Recommended improvements How can we improve? Recommendation power Would you recommend Grafokett to a business contact? Yes, absolutely Maybe, if I think that my contact would benefit from it No Time's up Olof Hultberg2020-09-25T11:20:03+00:00